1. IT Support Engineer
| Types of Recruitment (Responsibility) |
Duties and responsibilities: • Provide IT support during major campaigns (e.g. Power Shutdown) or peak periods • Prepare service reporting and helpdesk call record with Servicenow • Resolve enquiries or/and issues, ensuring proper follow up & case closure • Direct unresolved issues to the next level of support personnel. • Determine the best solution based on the issues and details provided • Provide on-site support for hardware and software • Perform first level & second level technical support for user’s desktop and laptop over the phone or emails. • Perform periodic preventive and corrective maintenance, updates to software/hardware (e.g. anti-virus software) • Deploy and set up hardware, software, and network connectivity of end points. • Perform diagnostic tests and document results & process to incident resolution • Manage & document the inventory of hardware & software deployed • Software & hardware troubleshooting, replacement and upgrade when needed. |
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| Requirement | We welcome you who are: • Individuals who are PUNCTUAL, RESPONSIBLE and good COMMUNICATION/INTERPERSONAL skills • Person with eye for details and proactive problem solver (ability in fast processing) • Good documentation skills • Must be independent, proactive and self-motivated • Matured & customer-centric individuals Requirements: - Preferably at least 2 years and above IT desktop support experience in the similar position - Study at Nitec/Diploma in IT or Computer science related field are in advantage - Knowledge in VMware and Windows 10 Environment (preferred) - Good understanding of computer systems and other tech products. - Able to commit on weekend/PH for on-site support or standby. - Good team player and enthusiastic - Self-initiator on performing tasks - Resourceful and responsive |
| Basic remuneration | • Basic Salary + transport + AWS/VB + other allowance |
| Other benefit | • Medical/insurance covered • Monthly company gathering • Long service award, health award, etc |
| Work location | Singapore (CBD/East) Due to the high commitment of this job candidate should reside in Singapore |
| Working hours | 8:30 - 17:30 / 9:00 - 18:00 (incl. 1hr lunch hour) To be confirmed |
| How to apply: | You may apply to us with your resume to ids-recruit@idnet-sg.com |
2. IT System Operator (24/7 shift work)
| Types of Recruitment (Responsibility) |
Duties and responsibilities: • Work in a 24/7 shift environment, adhering to the provided schedule. • Monitor system, applications, servers, network, and batch jobs to ensure smooth operations at all times. • Escalate errors, alerts, and issues within the Service Level Agreement response time, following operational procedures and protocols. • Provide support via phone and email for IT-related inquiries and requests. • Complete daily tasks accurately according to checklists. • Assist the Team Leader with tasks and follow instructions. • Handle ad-hoc tasks as assigned by the client or company. • Collaborate with other team members to ensure efficient operations. |
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| Requirement | We are seeking candidates who are: • Alert • Eager to learn • Meticulous • Punctual • Proactive • Team player Requirements: - Candidate must possess at least Professional Certificate/NiTEC, A-level, or Diploma in IT related field. - Preferably at least 1 year of working experience in the IT support field. - Willing to work 12-hours rotating shifts (including Weekends and Public Holidays) and be on standby for cover duties if needed. - Basic knowledge of operating systems, servers, networks, and IT monitoring tools. - Effective verbal and written communication skills for coordinating with other supporting staff. |
| Basic remuneration | • Basic Salary + fixed transport + shift allowance + AWS/VB + other allowance/awards |
| Other benefit | • Medical/insurance covered • Monthly company gathering • Long service award, health award, etc |
| Work location | Singapore (CBD/East) Due to the high commitment of this job candidate should reside in Singapore |
| Working hours | 1) AM Shift: 7:00am to 7:30pm 2) PM Shift: 7:00pm to 7:30am *Break time: 2 hours (*last half an hour is a handover) **Average working days: 15 days per month |
| How to apply: | You may apply to us with your resume to ids-recruit@idnet-sg.com |
3. Junior IT Security Administrator
| Types of Recruitment (Responsibility) |
Duties and responsibilities: • User ID Control Management (Manage and Administer User ID and privileges access control for registration/modification/deletion/reallocation and check. • Perform as security officer for systems used by the bank. • Maintain the efficiency and integrity of data on systems by conducting monthly System Review and annual User ID Review. • Implement ad-hoc mission assigned by Section Head including support of other entities located in Asia & Oceania area. • Support other departments/sections/division in starting new business/products on ID Management and Control • Supporting other ad-hoc tasks including -Daily email requests and matters on User ID -Supporting Internal and External Auditors requirements and requests -Support in UAT for existing and new systems • Any other administrative tasks that may be assigned by the superior |
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| Requirement | We welcome you who are: • Individuals who are PUNCTUAL, RESPONSIBLE and good COMMUNICATION/INTERPERSONAL skills • Person with eye for details and proactive problem solver (ability in fast processing) • Good documentation skills • Must be independent, proactive and self-motivated • Matured & customer-centric individuals Requirements: • Minimum Diploma holder with at least 1-2 years in the relevant experience, but no experience is also welcome • Good to have knowledge of basic PC and administrative skills • Teamwork spirit, possessing strong communication and interpersonal skills. • Independent and fast learner |
| Basic remuneration | • Basic Salary + transport + AWS/VB + other allowance |
| Other benefit | • Medical/insurance covered • Monthly company gathering • Long service award, health award, etc |
| Work location | Singapore (CBD/East) Due to the high commitment of this job candidate should reside in Singapore |
| Working hours | 8:30 - 17:30 / 9:00 - 18:00 (incl. 1hr lunch hour) To be confirmed |
| How to apply: | You may apply to us with your resume to ids-recruit@idnet-sg.com |
4. Treasury Executive
| Types of Recruitment (Responsibility) |
Duties and responsibilities: • To manage daily operation of treasury products and operating process within the specific timeframe to ensure accurate and punctual delivery of products and services. • To manage human resource planning and functions within the specific scope to ensure the productivity, goals and objectives of the division. • To ensure compliance with MAS, HQ as well as the policies and regulations of the local branch office. • To lead project in system implementation, review processes and procedures, devise process improvement to polish SOP accordingly. • To liaise with various business unit, internal & external auditors, regulators, and sections and divisions for smooth operational tasks. • To manage day-to-day accounting policies and accounting treatment as well as IT system used for Treasury settlements. • To nurture a good amicable relationship within the team. • Any other tasks (such as ad-hoc duties and projects) that may be assigned by the superior |
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| Requirement | We welcome you who are: • Individuals who are PUNCTUAL, RESPONSIBLE and good COMMUNICATION/INTERPERSONAL skills • Person with eye for details and proactive problem solver (ability in fast processing) • Good documentation skills • Must be independent, proactive and self-motivated • Matured & customer-centric individuals Requirements: • Minimum Diploma holder with at least 3 years of relevant experience in payments operations or treasury back-office operation is required in banks of financial institutions. • Familiar with MEPS+, SWIFT and/or other payment message standard, Refinitive TREP/RTDS and Post Trade system (Eikon, Deal Tracker, etc). • Knowledge of Bloomberg, Macros and/ or Monarch, basic operation of Linux (CLI), basic knowledge of IP networking. • Good team player yet independent, analytical, self-motivated and multi-task oriented. • Ability to perform within a high volume, fast pace, high risk environment and deliver within a tight timeframe under pressure. • Require effective communication with any sources internally and externally. • Able to work on rotational basis on Singapore Public Holiday and weekend if required. |
| Basic remuneration | • Basic Salary + transport + AWS/VB + other allowance |
| Other benefit | • Medical/insurance covered • Monthly company gathering • Long service award, health award, etc |
| Work location | Singapore (CBD/East) Due to the high commitment of this job candidate should reside in Singapore |
| Working hours | 8:30 - 17:30 / 9:00 - 18:00 (incl. 1hr lunch hour) To be confirmed |
| How to apply: | You may apply to us with your resume to ids-recruit@idnet-sg.com |